Terms and Conditions
for renting vacation apartments in Split, Croatia
at :
VILLA DE LUXE
Hercegovacka ulica 31
21311 Stobrec
Kroatien
These Terms and Conditions govern the contractual relationship between the renter of a vacation rental at Villa de Luxe, represented by the owners Slavi Sola. M and Miskovic Ivica, and may extend to family members or agents.
§ 1 Booking Confirmation/Payment Terms
For booking requests or price inquiries, please contact us in writing at: info@villadeluxe.net or give us a call.
Tel: 0049 16330 11711
If we are able to provide you with the vacation rental of your choice during the requested period, we will send you a written confirmation of your booking along with the invoice. Your reservation for the vacation rental becomes legally binding upon receipt of the booking confirmation.
§ 2 Arrival and Departure On the day of arrival, the vacation rental is available from 3:00 p.m. If arrival is scheduled after 9:00 p.m., this must be arranged in advance. The guest must notify the landlord of their arrival approximately 1 hour before arrival. Claims for damages cannot be asserted if, in exceptional cases, the vacation rental cannot be occupied on time at 3:00 p.m.
On the day of departure, the apartment must be vacated by 10:30 a.m. The departure time may be changed with the landlord’s consent. The landlord reserves the right to charge for a late departure. The apartment must be left in a clean and tidy condition on the day of departure. Dishes, glasses, etc., must be washed. Furthermore, any use of the dishwasher must be completed, the trash cans emptied, and the refrigerator cleared out.
On the day of departure, the vacation rental will be inspected, and any claims for damages resulting from damage to the inventory will be filed.
§ 3 Occupancy The vacation rental may only be used by the persons listed in the booking. If the rental is used by more people than agreed upon, a separate fee must be paid for these additional guests, which is included in the rental price. In such cases, the landlord also has the right to terminate the lease agreement immediately.
Subletting or transferring the apartment to third parties is not permitted. The lease agreement may not be transferred to a third party. The tenant agrees to the General Terms and Conditions of Apartments Villa de Luxe, as well as the house rules—which are available and posted in the villa. The tenant’s acceptance is deemed to have taken place upon receipt of the reservation confirmation from Apartments Villa de Luxe.
In the event of violations of the Terms and Conditions or the house rules—such as subletting, overcrowding, disturbance of the peace, etc.—or failure to pay the full rent, the contract may be terminated without notice. There is no legal entitlement to a refund of the rent or compensation.
§ 4 Vacation Rentals/Tenant Liability The vacation rental will be handed over by the landlord in a neat and clean condition with all furnishings and equipment included. If any defects exist or arise during the rental period, the landlord must be notified immediately. The tenant is jointly and severally liable for all losses and damage to the rented accommodation, the inventory, the electrical appliances, and the common facilities, e.g., broken dishes, damage to the floor, or to the furniture. This also includes the costs for lost keys. In the event of loss of the apartment key, the tenant is liable for 150 euros, as the lock cylinder must be completely replaced.
The furnishings must be treated with care and are intended solely for use within the vacation apartments. The tenant is also liable for any negligence on the part of their traveling companions. Damage caused by force majeure is excluded from this provision.
If you have liability insurance, you must report the damage to the insurance company. You must provide the landlord with the name and address of the insurance company, as well as the policy number.
§ 5 Cancellation of the Trip Any necessary cancellation of the trip must be notified in writing. Cancellation is free of charge:
– In July and August, cancellations are possible up to 14 days before arrival; after that, 50% of the total reservation amount will be charged as a cancellation fee. – In March, April, May, June, September, October, and November, cancellations are possible up to 30 days before arrival; after that, 50% of the total reservation amount will be charged as a cancellation fee.
Of course, instead of canceling, you can also designate another guest. The cancellation fee will be deducted from the deposit. We recommend purchasing travel cancellation and interruption insurance.
§ 6 Cancellation by the Host In the event of a cancellation on our part due to force majeure or other unforeseeable circumstances (such as an accident or illness of the hosts), as well as other circumstances beyond our control that make fulfillment impossible, liability is limited to the reimbursement of costs. In the event of a justified cancellation, the customer has no claim to damages—we assume no liability for travel or hotel expenses. The landlord may cancel the rental agreement after the rental period has begun without notice if the tenant persistently disturbs other tenants despite a warning, uses the rental property in violation of the contract, or behaves in such a manner contrary to the contract that immediate termination of the rental agreement is justified.
§ 7 Landlord’s Liability The landlord is liable for the proper provision of the rental property in accordance with the duty of care expected of a prudent businessperson. Liability for any interruptions or disruptions in the water or electricity supply, as well as events and consequences resulting from force majeure, is hereby excluded.
§ 8 Written Form No agreements other than those set forth in this contract exist. No verbal agreements have been made. The tenant accepts the General Terms and Conditions upon receipt of the reservation confirmation from Villa de Luxe.
§ 9 Severability Clause If any of the rental terms described above is invalid, it shall be replaced by a provision that most closely approximates its intended meaning. The remaining rental terms shall remain unaffected and continue to be valid. In all other respects, the provisions of applicable law shall apply.
§ 10 General Provisions The customer consents to the processing of their data, provided that such processing is necessary for the purposes of the legal relationship. Pets may be brought along only upon request. Smoking is not permitted inside the villa.
It is permitted outside the rooms and on balconies.
All prices are gross amounts and include the applicable statutory value-added tax. The rates agreed upon with tenants include towels, bed linens, and final cleaning, as well as public fees such as the visitor’s tax.